Frequently Asked Questions
Everything you need to know about your order and our premium apparel.
What is the standard shipping timeframe?
Domestic orders are typically processed within 2-3 business days and delivered within 5-7 business days. International shipping times vary by location but generally take 10-15 business days.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications for the perfect fit.
What is your return and exchange policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may be subject to a small processing fee.
Are your materials sustainably sourced?
Yes, we prioritize high-quality, ethically sourced fabrics. Many of our collections utilize organic cotton and recycled polyester to ensure both durability and environmental responsibility.
Can I modify or cancel my order after it's placed?
Because we aim to ship orders as quickly as possible, modifications can only be made within 60 minutes of purchase. Please contact our support team immediately for assistance.
Do you offer international shipping?
We ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes, which are the responsibility of the customer.